Pjok app Privacy Policy

Pjok app (https://pjokapp.win) is fully committed to protecting your privacy. This Privacy Policy ("Policy") describes what information we collect about you when you use our website, mobile app, and all related services, how that information is used, and what rights you have.

By registering with pjok app or using our services, you agree to this Privacy Policy. This Policy is part of our Terms & ConditionsMust be read in conjunction with -.

This Policy applies only to pjok app's own services. We are not responsible for the privacy practices of any third-party websites or services.

Pjok app collects several types of information to help deliver the best possible service to you. Details are outlined below:

A) Information You Provide Directly

• Registration Details: Full name, date of birth, email address, mobile number.
• Identity Verification Documents (KYC): Copy of national ID, passport, or driving licence.
• Payment Information: Mobile banking numbers (bKash, Nagad, Rocket) and transaction history.
• Contact Information: Messages you send to the support team.

B) Automatically Collected Information

• Device Information: Device type, operating system, browser version.
• Log Data: IP address, login times, and page visit records.
• Cookies & Tracking: Session cookies, preference cookies, and analytics data.
• Gaming Behavior: Game history, betting patterns, session duration.

Pjok app uses your information only for the purposes listed below. We never sell your data to advertising companies.

• Account Management: For account registration, login, and profile management.
• Payment Processing: To process deposits and withdrawals securely.
• Customer Support: To resolve your issues and complaints promptly.
• Security: To prevent fraud, hacking, and unauthorised access.
• Legal Compliance: To meet regulatory requirements.
• Service Improvement: To develop new features and improve existing services.
• Responsible Gaming: To identify signs of potential addiction and provide support.
• Promotional Communications: To send offers and updates only with your consent.

Pjok app may share your information with the following parties under limited and controlled circumstances:

Payment Processors

Only the information necessary to process transactions is shared with our mobile banking partners, including bKash, Nagad, and Rocket.

Legal Authorities

Information may be disclosed in response to a court order, a lawful request from law enforcement, or a requirement from a regulatory authority.

Technology Service Providers

Information is shared with cloud hosting, cybersecurity, and analytics providers under strict confidentiality agreements.

Pjok app uses various types of cookies and tracking technologies to make your browsing experience more convenient.

• Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
• Analytics Cookies: To understand how users interact with the site. This can be turned off.
• Preference Cookies: To remember language, theme, and other preferences.
• Security Cookies: To protect against CSRF attacks and other security threats.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features.

Pjok app uses industry-standard technology and practices to keep your information secure. Our security framework operates on multiple layers:

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Database Encryption: All sensitive data stored is kept in encrypted form.
• Firewall & DDoS Protection: To prevent unauthorized access and cyberattacks.
• Regular Audits: Regular penetration testing conducted by third-party security specialists.
• Two-Factor Authentication (2FA): Add an extra layer of security to your account.
• Staff Training: All staff are regularly trained on personal data management.

As a pjok app user, you have the following rights over your information:

Pjok app strictly does not provide services to anyone under 18. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of registration.
• Proof of age documentation must be submitted in cases of suspicion.
• If a user is found to be a minor, their account will be closed immediately.
• Any data found to belong to a minor will be permanently deleted.

If you become aware that a minor is using our services, please [email protected]Notify us at -.

Pjok app may update this Privacy Policy from time to time. When changes are made:

• A notice will be posted on the website and the "Last Updated" date will be revised.
• You will be notified by registered email or SMS of any significant changes.
• Continued use of the service after any changes takes effect will be considered your acceptance of the updated policy.
• You have the right to close your account if you do not agree with the changes.

If you have any questions, comments, or complaints about this Privacy Policy, please contact our Data Protection Team:

• Email: [email protected]
• Live Chat: Log in to the platform to chat with us directly
• Response Time: Usually within 24–48 hours

For formal data-related requests, please include "Data Privacy Request" in the subject line.